by Bduckworth | Nov 11, 2021 | Customers
How to turn Satisfied Customers into Raving Fans! In the last post we talked about the first secret to building a solid customer service plan and how to decide what your vision is. Today we’ll talk about the second secret in taking your satisfied customers to raving...
by Bduckworth | Nov 1, 2021 | Customers
The First Secret! Customer service is a hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a live person on the line, going through an interrogation to...
